At Nomad Cabin, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and when you purchase our curated gift boxes.
1. Information We Collect
We collect the following types of personal information when you interact with our site:
Communications: any emails or messages you send to us, including feedback, questions, or customer service requests.
Personal details: such as your name, email address, phone number, and shipping address when placing an order.
Payment information: processed securely through our third-party payment providers; we do not store your credit card details.
Account information: when you create an account with us.
Browsing data: such as IP address, browser type, pages visited, and time spent on the site (via cookies and analytics tools).
2. How We Use Your Information
We use the collected information to:
Analyze website traffic and performance through services like Google Analytics.
Process and fulfill orders.
Communicate with you about your order, shipping updates, or customer support.
Send you marketing communications if you opt in.
Improve our website functionality and user experience.
3. Sharing Your Information
We do not sell your personal data. We only share your information with trusted third parties for the following purposes:
- Payment processing (e.g., Stripe, PayPal).
- Shipping and delivery services (e.g., Canada Post).
- Email marketing platforms (if you’ve subscribed).
- Website analytics tools (e.g., Google Analytics).
All third parties we work with are compliant with applicable privacy laws and are obligated to protect your data.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and cart contents.
- Analyze website performance and improve our services.
- Deliver personalized content or promotions (if applicable).
You can manage your cookie preferences through your browser settings.
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving marketing emails at any time by clicking the “unsubscribe” link in our emails.
- Disable cookies through your browser settings.
To request any changes or inquire about your data, contact us.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., for tax or legal compliance).
7. Security Measures
We implement reasonable security measures to protect your information, including encryption, secure servers, and access controls. However, no online system is 100% secure, so we cannot guarantee absolute security.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently received such data, we will delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us.